¿How to claim my reimbursement?
Your purchases must be greater than $1,200.00 MX pesos (including VAT) and up to $3,000.00 MX pesos if paid in cash, or without limit if you pay with a credit card. You can also accumulate receipts from the same store during your trip.
Ask the store for an official invoice for every purchase you make.
Please present at the TAX BACK module at the airport the following documents:
- Your passport, Boarding Pass.
- Copy of your immigration form (FMT) (please make a copy before arriving to the airport)
- Vouchers, and invoices
- If your purchase of goods exceeds the amount of $5,000.00 MX pesos, you will be asked to show the purchases at the TAX BACK office at the airport.
- Account number, bank name, debit, services or credit card number where the reimbursement of the applicable of the applicable taxes will take place
When the above mentioned information is presented to TAX BACK service executives, they will validate it and ask you to choose how you wish to receive your TAX BACK 50% in cash and 50% via a transfer to your debit, services or credit card (if the reimbursement is above $10,000.00 MX pesos, this can only be done via an electronic transfer), 100% accredited your debit, services or credit card.
If the reimbursement is via an electronic transfer, the amount will be deposited 40 days after the presentation of the documents. You may tack the status of the reimbursement by inputting the guide number at www.taxback.com.mx